Reviews
Reviews
I highly recommend this hospital.
Very fast appointment. Staff are friendly &
helpful (stand in the corridor & a member of
staff will soon ask if you need help)
Good facilities, sitting areas, coffee shop, etc
& all very clean
I am a retired nurse and i was very impressed with my care from my first appointment, through diagnostic imaging pre admission,operation and post op care and finally discharge. Well done to you all, I was proud of “my” hospital.
This hospital is wonderful and all the people working there as well. So far all the carers, nurses, doctors, receptionist and all the other staff I met they all been polite, caring, respectful, professional and wonderful. Thank you all for all the job you do to make our stay in hospital easier
It is clean, staff are friendly and caring
.
A few years ago my elderly mother went to A&E for a hip fracture and was ‘bumped’ down the queue for surgery on 3 occasions, meaning she was left on a morphine drip for 4 days!
Post surgery she was put on a drip but no one noticed her kidneys had stopped working and she ended up in ICU.
What should have been a routine 1 week stay turned into a month of hell!
Avoid at all costs.
I arrived at Chipstead ward reception at 09-36,I told the receptionist my name CLEARLY & my D O B. & that I had a appointment with Mr momin @ 09-45,I was asked to sit & wait,I did until approximately 10-30 when Mr Momin came to collect me.
While in the consulting room Mr Momin told me that he went to the reception desk at about 10-00 & asked if Mr James was here, he was told NO.
The reception did not give me the respect I felt I deserved.
Having said the above I would to say Mr Momin treated with great respect & apologised
for the behaviour of the reception desk.
Furthermore Mr Momin examined me, & he asked me how I was feeling & then went on to discuss my medication.
I am immensely grateful to Mr Momin for examining me.
The General Surgery/Colorectal team during an inpatient stay misinformed on numerous occasions resulting in complications and mistrust. Information was not forthcoming, communication poor. The nursing staff on the whole great with a few uncaring exceptions.
Amazing staff and great care cant thank East Surrey Hospital enough for the care I received.