East Surrey Hospital

Canada Avenue, Redhill, England, RH1 5RH
 
121 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
« 1 2 3 4 5 6 7 »
Page 3 of 12
 
Written by a NHS patient
2nd August 2022


I knew it would be a wait, and the team did update today (2.8.22) and head nurse came to explain and diffuse really well. Special mention to I believe eloise, a senior HCA who made me laugh during a horrible time, my doctor was amazing, I didn't catch his name. It was really busy, and seating was an issue especially for elderly coming in - what they could have enforced was people coming I'm with 2 or more family members and treating it like a day out, causing issues! Only one is needed, there is not enough space for them all. I feel sad for staff when some people sit there causing issues, saying how bad they are - blame those higher up, not the staff, they were working so hard today during unprecedented times, no doubt made worse with lack of GP support hence why people choose to go to a&e

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
30th June 2022


I highly recommend this hospital.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
20th June 2022


Very fast appointment. Staff are friendly & helpful (stand in the corridor & a member of staff will soon ask if you need help) Good facilities, sitting areas, coffee shop, etc & all very clean

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
12th June 2022


I am a retired nurse and i was very impressed with my care from my first appointment, through diagnostic imaging pre admission,operation and post op care and finally discharge. Well done to you all, I was proud of “my” hospital.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
9th June 2022


This hospital is wonderful and all the people working there as well. So far all the carers, nurses, doctors, receptionist and all the other staff I met they all been polite, caring, respectful, professional and wonderful. Thank you all for all the job you do to make our stay in hospital easier

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a private patient
8th March 2022


It is clean, staff are friendly and caring

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
17th December 2021


.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
20th October 2021


A few years ago my elderly mother went to A&E for a hip fracture and was ‘bumped’ down the queue for surgery on 3 occasions, meaning she was left on a morphine drip for 4 days! Post surgery she was put on a drip but no one noticed her kidneys had stopped working and she ended up in ICU. What should have been a routine 1 week stay turned into a month of hell! Avoid at all costs.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
15th May 2021


I arrived at Chipstead ward reception at 09-36,I told the receptionist my name CLEARLY & my D O B. & that I had a appointment with Mr momin @ 09-45,I was asked to sit & wait,I did until approximately 10-30 when Mr Momin came to collect me. While in the consulting room Mr Momin told me that he went to the reception desk at about 10-00 & asked if Mr James was here, he was told NO. The reception did not give me the respect I felt I deserved. Having said the above I would to say Mr Momin treated with great respect & apologised for the behaviour of the reception desk. Furthermore Mr Momin examined me, & he asked me how I was feeling & then went on to discuss my medication. I am immensely grateful to Mr Momin for examining me.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Written by a NHS patient
12th May 2021


The General Surgery/Colorectal team during an inpatient stay misinformed on numerous occasions resulting in complications and mistrust. Information was not forthcoming, communication poor. The nursing staff on the whole great with a few uncaring exceptions.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
 
« 1 2 3 4 5 6 7 »
Page 3 of 12
{{category}} working at East Surrey Hospital ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review East Surrey Hospital: http://iwgc.net/eb33u