Penventinnie Lane, Treliske, Truro, Cornwall England, TR1 3UP
Ihave been treated in duchy unfortunatly not by mr norton. But the doctors i have had there were outstanding, the hospital is far by the best in cornwall and if i ever am allowed a choice i would always choose the duchy. St micheals a second. The duchy is always clean, the staff are always polite and ready to help no matter what day they are having.
staff were friendly, efficient and professional. Toilets could have been cleaner, ie lots of paper towels and toilet paper on the floor but it was busy.
I found the six week post op appointment reassuring. I had been forewarned that some swelling was likely, but was worried by the extent and discomfort caused. Mr Norton was clear in that he considered blood thinners to be the cause, especially due to the triple dose administered by my GP when DVT was a concern. Thankfully negative! Mr Norton's explanation gave me the confidence to dispose of crutches and exercise as much as possible. Swelling remains extreme but slowly diminishing. The appointment was not rushed, questions answered in clear and concise language. Most importantly, the hip replacement went well and I thank Mr Norton, his team and the nurses for their care.
I was satisfied with all that happened to me in the Duchy. This was my first stay in hospital and although only there for two nights, experienced the care and consideration of all the patients on my ward.
I was very happy with the care that I received at the Duchy Hospital, although there are two aspects upon which I would make a comment:- Car parking - From my last visit I am aware that action has now been taken to address the lack of available spaces, and hope these measures are successful. Prior to this there was a real shortage of available spaces much of which, I understand, was due to parking by people not attending the hospital. Reception - the reception desk is immediately beside the main doors, and the area is quite restricted. When busy, and others are waiting for transport etc. it can become quite congested. Sadly, constraints in the amount of available space probably mean that no short-term solution could be easily implemented.