Reviews
Reviews
Straight forward and clear and nice.
Wonderful and friendly staff. Made me feel listened to.
Consultation covered all aspects of transition you currently concerned with and the dr gave me ample opportunity to raise questions/issues.
They called is into the appointment early.
Everything was explained clearly and they made sure I understood what was being said.
Good care.
Nurses were very knowledgeable and answered all of my questions.
Very understanding. Answered any questions I had.
-Need more gender boxes on this form, or blank space gender.
-Dr referred to trans men and normal men instead of cis men.
-Generally good, only minor point for improvement.
This is a very important point and has been passed on to relevant staff.
Good:
Made a later appointment at short notice when I had difficulty getting here for my first appointment.
Bad:
My main doctor spoke down to me. Would not answer basic questions about the pathway, my medication, diagnosis etc. Every single appointment in the last three years has been cancelled and rescheduled for months later. In all the care I received here affected my mental state so badly that I very nearly took my own life.
Thank you for your comments. I am very sorry that you have had such a negative experience with our service. Please contact us on genderclinic.nhft.nhs.uk so that we can help you resolve your issues.
I'm happy here. I've been looked after very well. No.
thank you for your lovely feedback