danetre-hospital

Danetre Hospital

London Road, Daventry, Northamptonshire, England, NN11 4DY
 
7,896 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
« 1 2 3 4 5 6 7 »
Page 1 of 769
 
Review of Gender Identity Clinic
4th March 2024


I am a trans man and I recently spoke with [name removed] [name removed] about my plans regarding top surgery, as I have been on testosterone for a year and a half, and I believe that he was extremely condescending and ignorant towards me. I told him that testosterone has helped with my dysphoria, as my voice has dropped and I am growing facial hair, and his response was shock that I would still want to get surgery, as he took this as my dysphoria magically disappearing the second I started testosterone. I explained that I still have debilitating chest dysphoria that makes me not be able to shower without discomfort, or sometimes even go outside, and his response was "you don't have to get top surgery just because other trans men do it," implying that getting top surgery is some sort of trend and people only do it to "fit" the narrative of being trans, which is incredibly insensitive, offensive and ignorant. It is good to explain that not every trans person wants to get surgery; however, he told me this in an extremely condescending manner after I already told him that my chest dysphoria is a burden on my life. I told him that it has been better since starting testosterone also because people do not misgender me as much, and his response was to question why I would want to get top surgery then. This clearly shows that he does not understand how dysphoria works at all, and possibly does not think it even exists, as he believes that people only get surgery to be seen as the gender they want by other people, and not because of how they see and feel about themselves. I, for one, do not want to get top surgery so that people view me as a man, I want to get it so that I can look in the mirror and finally be happy at what I see. It is obviously important to inform patients about possible negative effects of surgery, however it seemed as though [name removed] [name removed] was, instead of informing me, talking me out of what he believed to be the biggest mistake a person could make in their life. I have had him a few times and every time his tone has been condescending and not understanding, and every time I dread speaking with him.

Suggested improvements
Either take more care to educate the workers that are meant to help transgender people, or hire people that actually care about us and understand what we're going through. It is extremely important to educate patients about all of the possible impacts that a surgery can have; however, treating said surgery like it is the worst life decision someone could make is extremely dangerous, ignorant, and offensive. I truly hope that Dr [name removed] has not scared vulnerable transgender people out of getting a surgery that could possibly greatly improve their life. It is important to handle these situations with care and understanding, and not ignorance and judgement; and to speak of these surgeries as huge life decisions that could be possibly dangerous, yes, but also decisions that could make life a lot, lot better.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Gender Identity Clinic
22nd January 2024


I have given 9 answers above, 3 were about my child and 1 if I was a carer or family member. These were not applicable but could not be ignored.

Suggested improvements
Redesign this review for a 74-year-old transwoman so that all child-centred questions can be marked as N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Written by
4th December 2023


This is pacifically for the gender clinic. From the very first email contact, to my discharge letter I have been treated fantastically. I came to the gender clinic after a bad experience at another one where I was treated as a job to process. IF that was a spectrum, then Dantre is the polar opposite end. Here I felt welcome and valued by everyone I encountered. The only downside is that now I have been discharged I won't have reason to return, but I leave feeling valued and immensely grateful for my care.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Gender Identity Clinic
6th September 2023


my first appointment went great, but in my second appointment i felt slightly belittled by my doctor, i felt ‘invalidated’ in my concerns, by him telling me to, essentially, just hold on and wait for whatever happens, and that i should learn to let go of my anxiety about not knowing what the next, or any, steps in the rest of the process are. as if i haven’t been doing that all this time, for SIX YEARS, holding on and waiting, and trying to let go of my anxiety about not knowing what the hell is going on. i feel i’m entitled to at least knowing the process, i don’t necessarily need a timeline of exact dates as i know that’s impossible to predict, but SURELY you guys, the professionals with years of experience, must know what different steps need to be taken in order for me to get the care I NEED. that i’ve KNOWN i’ve NEEDED for the last SIX YEARS. it’s infuriating that two people who have no idea who the hell i am are they ones to decide whether i’m allowed to feel happy and comfortable, when i can assure you my friends, family, coworkers and… MYSELF (IMO the most important/ essential person in this process) could tell you for sure what i, the patient, needs. i understand it’s not your fault it takes so bloody long, i understand one thousand percent you guys are stretched thin and of course are probably getting the least funding out of any department in the NHS (whoop transphobia!), but some compassion and professionalism (not laughing at me when i’m explaining how i feel) would go a long way in making patients feel cared for. it is healthCARE after all. i’m very upset and angry.

Suggested improvements
see above.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of CMHT Southwest Parkwood
22nd August 2023


Third complaint in 8 months being lodged right now

Suggested improvements
Actually listen to patients, where necessary prescribe suitable medication. Call back when you say you will, not hide behind phone assessments.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Gender Identity Clinic
7th August 2023


The staff are brilliant at covering all necessary aspects within the appointments and maintain the dignity and respect of the patients. I felt listened to and cared about, and in such a large establishment.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Gender Identity Clinic
28th July 2023


I already wrote a lengthy email about the anti-science, fatphobic treatment I received at this clinic. I intended not to interact further but then whoever discharged me misgendered me in the discharge letter. At every turn this clinic has made me feel devalued as a person and as a patient. I did not feel safe being treated here, I did not feel respected, and I'm glad that I made the decision to pull out of the service, even though private treatment is going to cost me thousands of pounds. It is well worth it to be out of the door here.

Suggested improvements
I genuinely can't think of anything that was done right at this point. Try doing anything slightly differently and that will probably be an improvement

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Podiatric Surgery
27th July 2023


Today I was greeted by the reception with a hello and a smile, this made me feel at ease and comfortable being in hospital and not so nervous. I was then greeted by [name removed] one of the staff nurses on duty that day, he welcomed me to pre assessment unit and introduced himself. Throughout all the tests he had to carry out he was polite, friendly and supportive. Everything was explained to me in detail and information sheets where given to me to read. He made me feel comfortable, calm and relaxed throughout. As I was struggling to move around he helped me by lowering the bed so it was easy for me to lay down, generally very caring and helpful nurse. I would also like to say that the team in pre assessment unit Gladstone 3 L1 are amazing and supportive not only towards patients but eachother...I saw team work at its best.

Suggested improvements
Nothing.... impressed with what I saw and how I was dealt with.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK Physiotherapy & APP (Danetre)
6th July 2023


[name removed] considered my needs and tailored treatment to those needs superbly.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of MSK Physiotherapy & APP (Danetre)
6th July 2023


First time here was a very thorough appointment and the physio ([name removed](?) was so friendly and informative.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
 
« 1 2 3 4 5 6 7 »
Page 1 of 769

Danetre Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

{{category}} working at Danetre Hospital ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review Danetre Hospital: http://iwgc.net/eb3zc