Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
2,490 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
Page 59 of 248
 
Review of Community Specialist Palliative Care Team written by
22nd October 2021



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Review of Hospice @ Home
22nd October 2021


Overall the team supported both my husband and myself brilliantly especially in week he passed away.

Suggested improvements
There was some confusion over medication which listened me as I did not understand that the sitter was able to make those decisions.

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Review of Hospice @ Home written by a carer
22nd October 2021


As John's carer I felt valued because the hospice at home nurse always helped me as well as. I asked for a nurse on a sunday am so I could go to church request was granted.


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Review of Lymphoedema Palliative Care Team written by a patient
22nd October 2021


The staff were friendly and took their time when giving information and advice.


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Review of Hospice @ Home
22nd October 2021


Knowledgeable and caring nurses, helping us as a family and medically for my husband in his last few days.


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Review of Hospice @ Home
22nd October 2021


Suggested improvements
It would have been nice if you or all the other agencies involved would have reported his palliative care so the finding was not left to me.

2021-11-30 15:43:58
Response from Cynthia Spencer Hospice

Thank you for your feedback, unfortunately it is not possible to comment on how other services or agencies report palliative care needs. As a service we continue to work alongside many other services and continue to explain how our service works and when they should be referring to our service.

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Review of Cynthia Spencer Hospice written by a patient
20th October 2021



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Review of Cynthia Spencer Hospice written by a family member
20th October 2021


Suggested improvements
Not being able to see my partner Martin more than once a day.

2021-11-30 15:42:52
Response from Cynthia Spencer Hospice

Thank you for your feedback. Our visiting guidelines are in line with the national guidance and as a hospice we have been fortunate to be allowed slightly more flexibility in visiting to other areas. We continually monitor the latest infection control guidance and will ensure our visiting rules are revised as soon as possible once we receive revised national guidance.

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Review of Cynthia Spencer Hospice written by a carer
20th October 2021


Being looked after by lovely staff and nurses.


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Review of Cynthia Spencer Hospice written by a patient
20th October 2021


Every member of staff was helpful, respectful and caring and considerate my wants and needs at all times. Seemed that staff keep each other very well informed excellent.


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Page 59 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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