Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
2,490 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 36 of 248
 
Review of Hospice @ Home
7th May 2022


The staff we spoke with and dealt with were incredibly compassionate and hard-working.

Suggested improvements
Demand for these services seemed to vastly outweigh availability. Not an easy one but prevents a very good.

2022-05-19 11:16:21
Response from Cynthia Spencer Hospice

Thank you for your feedback. The demand for the Hospice at Home service is high at times. As a whole system in Northamptonshire, there is work underway exploring which services need more resource within the Community

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Community Specialist Palliative Care Team
7th May 2022


Informative and caring helpful service.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Community Specialist Palliative Care Team written by a patient
7th May 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Community Specialist Palliative Care Team written by a family member
7th May 2022


Sympathetic understanding helpful covered all aspects kind.

Suggested improvements
Nothing at all.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Community Specialist Palliative Care Team
7th May 2022


[name removed] was amazing, mum felt very comfortable around her a we cannot believe how much she sorted in I visit and how quickly.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Community Specialist Palliative Care Team
7th May 2022


Treated you like a person and not just another job. Showing respect and dignity.

Suggested improvements
You are doing an excellent job.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Community Specialist Palliative Care Team written by a patient
7th May 2022


The nurse was very pleasant, kind and patients she was social, explicit and understanding, she did not rush her explanations or collecting information.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Lymphoedema Palliative Care Team
27th April 2022


very personalised care. I felt completely supported and discharged only when ready - this wasn't rushed and was told I can be referred back for support if needed. I have answered Q7 as totally although I am answering as the patient - not the carer. (Had to give an answer to submit response)

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Hospice @ Home
23rd April 2022


With your help we managed to get my husband have to spend the lost few weeks at home before he passed away. A right has been lifted and the nurses were wonderful.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Hospice @ Home
23rd April 2022


All the nurses were constructive, caring and very sympathetic and supportive.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
 
Page 36 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

{{category}} working at Cynthia Spencer Hospice ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review Cynthia Spencer Hospice: http://iwgc.net/ejoux