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Written by a carer
4th June 2021


Diane the HCA who came to sit with my mum on 30/3/21 was amazing. She was very kind to my mum and was very knowledgeable. She alerted me to the fact my mum was close to the end. She explained the dying process and enabled me to prepare myself and call the vicar for the last rites which would have been very important to my mum.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience