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Written by a NHS patient
27th November 2024


So shocked that a small minority of staff at the Endoscopy Unit were so RUDE - even though most of them were standing around without much work to do - the consultant was so RUDE - I had to tell the polite staff directly - that it is unacceptable. The staff in the Endoscopy theatre were lovely unfortunately let down by the head - who was not in the theatre. I WOULD REFUSE TO GO BACK TO UNIVERSITY HOSPITAL.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe