Report this review of Croydon University Hospital

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a carer
8th November 2019


would never recommend this hospital to anyone. My dad was receiving palliative care. There were only 2 nurses that showed any compassion. The rest were rude and unconcerned. When he was given a bed bath by one particular nurse my dad cried out in pain. I asked her to be more careful and she shouted at me "Do you want to do it yourself?" The cheeky madam. Another time a young man ,who I believe was a nursing assistant, gave him one and my dad said the water was cold. We queried this and the young man shouted at my stepmother saying "It’s not cold!!" I should have checked myself but I know my dad and he's not a liar and wouldn't complain if wasn't uncomfortable. The staff are extremely rude, have no compassion and see their role as just a job. I hate this hospital and will give bad reviews to anyone if ever asked about this hospital. I returned to the hospital to give a thank you present to one of the two nurses who I thought was wonderful. Unfortunately she said she'd have to share it with the team. Had I known that, I'd not have made the journey to give them anything.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff