Crosshouse Hospital

Crosshouse Hospital 2024-03-05 Person 2 5 0

I was a patient at the hospital on the 4/3/2024 and was to have a Colonoscopy procedure. I requested sedation for pain relieve. Was informed that another girl was doing it on training but the main professional would be present. Never have i suffered as much pain in all my life. I asked when i would get the jag for pain relieve and was told i had it 15 minutes before. I had seen a clear like water being injected but felt no difference whatsoever. Probably was water. soon into the procedure i felt tremendous pain and grasped the side rail in the hope of getting relieve. I felt to much air was being inserted. The sweat with the pain i endured continued to run off me and a member of staff put a cold wet cloth onto my face which didnt take any pain away. I then due to to pain felt sick and said so, then a sick container was placed at my mouth. I heard saying will we stop. I said yes. Got dressed and went through to another room for some drinks. I was told the script about not signing legal papers, driving etc and staying with some overnight. All a scam to make it appear i did get pain relieve. Well you cant get pain relieve and suffer what i did. While waiting for my pickup a female came in and appeared totally out of it with drugs. She certainly had sedation. She was soon removed from my area as i could see what a sedation person looked like and was led away arm in arm to go for a wee walk away from me. The staff member did say you seem to have had a reaction to the drugs, probably for my benefit. I will be 75 yrs old in a couple of months and feel i could have suffered a cardiac arrest on there table. If you check the internet you can read that some elderly patients may get reduced pain relieve or none and it is better if patients dont ask for sedation as it can bring costs down. Also if your elderly staff can make up stories as the nhs can hide a lot of complaints and try keep them inhouse just like the Royal Mail did but in time the truth comes to the surface. When your elderly you get ignored more. I shall never forget the pain the nhs put me through when it was there job to keep me safe and pain-free. Joseph Robertson

Crosshouse Hospital 2024-02-08 Person 5 5 0

I was in the Maxillofacial Unit to get surgery for facial lesions yesterday 07/02/24. Every single one of the staff from start to finish were an absolute godsend. I just hope they know how much I appreciated everyone.

Crosshouse Hospital 2024-01-25 Person 5 5 0

Was admitted to Intensive care July 2023 the care and attention I received was brilliant , from Dr Lunge and his team , nurses top notch . I am truly grateful.

Crosshouse Hospital 2023-08-28 Person 4 5 0

Brought my 93year old dad to crosshouse today, many thanks to Scott who helped us find the right dept and pushed my dad there when I was struggling to do so. All staff we met were great but Scott went above and beyond to help, he is a credit to crosshouse hospital staff, thank you.

Crosshouse Hospital 2022-10-18 Person 5 5 0

I phoned my GP several times but could not get through(West Kilbride)I had a dog bite to my hand. Quite severe but not an emergency. I then called 111. After about 10 minutes I got an answer. I was told to go to my local hospital which is Crosshouse. There were 14 ambulances waiting outside when I arrived so I expected to wait for a long time. I would say that I spent about a total of 1 hour by the time I arrived until the time that I left. This was including an X-ray and results. I cannot praise the staff enough as the treatment was excellent.

Crosshouse Hospital 2020-12-14 Person 1 5 0

Why did no one spot my uncle was suffering from stage 4 cancer?your hospital examined him 4 months ago cameras blood tests etc ,4 months later he is gone! I don't understand why none of your tests picked up on stage 4 cancer

Crosshouse Hospital 2020-10-09 Person 5 5 0

I would like to thank Dr. Rae and his super team in Gynaecology for a superb job when I was in last week for a 'stitch up'. Chris (Mathews?) head anaesthetist for his excellent attention and the nurses, physio and all other lovely staff who made made my stay so comfortable. Despite these anxious times I was put at my ease at every stage of the way and I'm pleased to say that I now feel A1, so much lighter with more energy than before my operation. Excellent all round, thank you all so much and all good thoughts for the coming winter months. Sue Anderson

Crosshouse Hospital 2020-02-23 Person 4 5 0

I went into endoscopy suite yesterday sat 22nd Feb. I feel I have to give positive feedback as it was great the staff were all amazing. I was treated fantastic. Too often we hear negative feedback, and not so much positive, the nurses were all great. Thank you.

Crosshouse Hospital 2019-11-01 Person 1 5 0

This hospital is just a waiting room for other hospitals (Jubilee Mainly) where any procedures are carried out. They appear to have no, or very little modern equipment. Some of the staff have a very much a could not care less attitude (staff nurse Christeen I suggest a career change).

Crosshouse Hospital 2019-09-16 Person 1 5 0

After voicing a concern about the degree of pain that my relative was experiencing, I felt that a group of staff went out of their way to make me feel uncomfortable.