Community Services - Essex Partnership University NHS Foundation Trust

The Lodge, Lodge Approach, Runwell, Wickford, Essex, SS11 7XX
 
5,167 reviews

Reviews

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Reviews

 
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Review of Mental Health Liaison Team - South East
25th March 2024


Thank you for the help you gave me while I was here.

Suggested improvements
Everything went amazing, just hope the next hospital is at least this great.

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Safety of care
 
Review of rTMS Clinic - Brentwood Resource Centre
25th March 2024


Really friendly staff who quickly put you mind at ease. Staff treat you as an individual and are quick to consider any welfare concerns. Best care I have had .

Suggested improvements
Have the same Dr for consultation as the changes can be abit jarring as you want to develop a good working relationship with your dr

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Review of South West Adult Community Psychological Services
24th March 2024


Megan has been amazing and has really helped me.

Suggested improvements
Nothing

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Safe
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Review of Southend Primary Care Mental Health Team
23rd March 2024


I had a really positive experience with Bethany Rimmer. For the first time, I felt safe enough to open up about my behaviour issues with another person . It was a big step for me, and I appreciate the supportive and secure environment Bethany gave me.

Suggested improvements
I dont feel there is anything you guys could of done better, I felt safe enough to be able to talk about some stuff that defo needed talking about

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Review of Therapy for You (NHS Talking Therapies) NE Essex
23rd March 2024


I am so grateful for my time with Therapy For You. Maria was patient and empathetic towards the anxiety I was experiencing. I really benefited from the practicality of the therapy we did. The anxiety I was experiencing was happening now, I wanted to focus on now, not drag up childhood experiences. Each session had a clear structure, I knew what we would be talking about, and I had the time and space to bring up anything I felt I needed to. After our sessions I now feel more equipped to handle the anxiety I experience.

Suggested improvements
Although I appreciate that the waiting time was much shorter than other services, the wait was significant and difficult to deal with. I also made multiple phone calls to the service to check I was still on the waitlist. Although most of the time I spoke to someone who was really helpful, there was one phone call that frustrated me. I had informed the service of my availability, and I was offered an appointment that was out of that availability and in a location I would not have been able to commute to. I felt this oversight was frustrating, especially as it feels threatening to be told that you can only reject two offers.

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Review of Mental Health Liaison Team - Harlow
23rd March 2024


Overall the care I received was amazing and enjoyed the treatment I got it really helped me recover

Suggested improvements
There is nothing I would change please

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Safety of care
 
Review of SS9 Mental Health PACT
22nd March 2024


I felt respected

Suggested improvements
none

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Review of Castlepoint and Rochford Rayleigh - CPR Primary Care Mental Health Team.
22nd March 2024


Emily is a real pleasure to talk to I really appreciated the speed with which she contacted me Thank you so much. Michael Desmond

Suggested improvements
Nothing

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Review of First Response Team - West Brentwood
22nd March 2024


pauline was very lovely & made me feel very comfortable, for someone who has anxiety & struggles with communication I felt very comfortable to speak with her , thank you very much and I really appreciate everything

Suggested improvements
Was perfect

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Review of Therapy for You (NHS Talking Therapies) Southend
22nd March 2024


Linda Sherwin provided my therapy. Linda was brilliant. She really listened to what I was struggling with so we could personalise strategies to my situation. Despite having accessed therapy before, the three new strategies/approaches we covered will make a significant difference to how I approach anxious situations at work. The 30 minutes for our sessions were always very well utilised with supporting resources emailed to me the same day. I am very grateful for the support I received from Linda.

Suggested improvements
n/a

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Resources

Short link to review Community Services - Essex Partnership University NHS Foundation Trust: http://iwgc.net/eopdz