Community Services - Essex Partnership University NHS Foundation Trust

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-24 Person 4 5 0

Having a Doctor who finally understands and finally getting support, albeit ridiculous waiting times for some of the help I need. That, though, isn't down to the staff. I finally feel heard.

Nothing comes to mind

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-24 Person 5 5 0

The CST group was fantastic, my mother attended every session as she enjoyed it each time, we did notice the stimulation worked for her dementia while she attended. A big shout out to Steve & Katie who took the groups each week, both are amazing and very professional and friendly in their approach. Shame it couldn't go on any longer bit understand there are so many others that need this therapy.

Nothing, was very happy with the service provided so can not suggest anything else.

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-24 Person 5 5 0

The experience I had with this current negative episode of Mental Health I found to be far more comprehensive and supportive than any previous presentations I have made over the last 10-15 years. I felt listened to and validated and understood almost totally. I had regular contact and everything explained to me. With the involvement of the team from IAPT who picked up my case historical involvement was discussed and gaps in the treatment I have received over the last few years was highlighted, acknowledged and included in the decision over what services I needed. The GP's I spoke with were very supportive and inclusive of my whole person as a patient. The Assessment worker at IAPT was great and was thorough with her assessment, taking time to discuss each question/issue with me thoroughly. I have absolutely no complaint about anything so far!

The only issue I have is that this has taken so long for me to get to this stage and I wish it had been done in this way several years ago.

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-24 Person 5 5 0

Though there is going to be quite a wait before any treatment to be started which I was made aware of it was nice to speak to someone that was compationate and caring

It's a shame that waiting lists are so long

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-24 Person 5 5 0

Kim was highly attentive, truly compassionate and extremely helpful. I felt heard, understood and supported completely. I feel the deepest gratitude for having had her assistance and am so pleased to know that all her patients will receive the utmost care.

Nothing could have been done better, Kim was perfect.

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-24 Person 4 5 0

Nancy was really kind and nice to chat to

More appointments

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-24 Person 5 5 0

Lauren was absolutely incredible throughout the whole therapy process. She has literally changed my life. Forever grateful for all the support, help, advice and care that she provided. I’m sooo much happier and healthier now! Beyond thankful :)

Nothing, I was happy with everything.

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-24 Person 5 5 0

Emily Pearson-Moase has been very helpful and supportive throughout my time under the service, I always feel comfortable when talking to her and never have to worry about being judged. She has treated me with kindness and compassion and I greatly appreciate her help!

Nothing

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-24 Person 5 5 0

The details of the treatment, medication and follow up calls were absolutely superb.

Nothing. It was perfect

Community Services - Essex Partnership University NHS Foundation Trust 2024-04-23 Person 5 5 0

Everything was great.

Nothing