community-services-barking-havering-and-redbridge-university-hospitals-nhs-trust

Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
26,806 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
Page 16 of 3090
 
Review of Loxford Polyclinic Outpatients Department
28th November 2023


Good

Suggested improvements
Good

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Rating not given.
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
27th November 2023


My consultant Sonny was extremely kind and inclusive making me feel safe, I go to BSH regularly and all of the staff there are absolute bundles of sunshine and I'm very grateful for all of them. The lovely woman too who administered my injection was very kind and made me laugh a lot making me feel safe. 10/5 stars for the quality and care

Suggested improvements
Everything was done perfectly.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
24th November 2023


I was so impressed with the making of the appointment system. When I arrived for my appointment the staff on the reception were very helpful and polite. The person who dealt with me ( I believe her name was Vera) was very professional and very informative about my treatment and the options I had regarding my treatment. The whole time I felt comfortable with what she was saying and doing. A big thank you for me

Suggested improvements
It was perfect.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
23rd November 2023


Everyone was respectful, straightforward, kind, and made an effort to make sure I was understanding everything correctly and I was comfortable.

Suggested improvements
Reception desk could have a small mic/speaker so that I can understand what the receptionist is saying clearer.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
23rd November 2023


The reason for my answers is because the member of staff made me feel safe and comfortable to talk about my situation

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
23rd November 2023


I was attended to in the most appropriate manner.

Suggested improvements
Everything is fine

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
23rd November 2023


Very caring and not judgmental

Suggested improvements
Excellent service

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
23rd November 2023


Good caring

Suggested improvements
Is good the people

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
22nd November 2023


Both ladies were really lovely, answered all my questions and made me feel really at ease

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Loxford Polyclinic Outpatients Department
21st November 2023


Very friendly, informative and a credit to your team x

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
Page 16 of 3090
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Resources

Short link to review Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust: http://iwgc.net/ems9h