Community Services - Barking, Havering and Redbridge University Hospitals NHS Trust
4th September 2021
I wanted a specific kind of coil due to existing health conditions and although they did not have it in stock, the nurse listened to my reasons and ordered it for me. When it arrived, it was fitted in a very caring and dignified way.
It takes a long time to speak to someone on the phone or to secure appointments. That needs to improve.