Reviews
Reviews
Because they were so good!
The person was kind and understanding
Everyone was supportive and kind
I found the palliative care nurses very easy to talk to, tell you plenty of information and listen to you talk. Also get appointments pushed threw for you where I can never get a doctors appointment.
Nurses always come when she says. She is friendly and very supportive. She involves all my family members and listens to all our concerns. At present I am very happy with my nurse and the support I am getting
Spoke to relatives not me. Nothing put in place to help me understand - just diet foods (un-platetable!).
Thank you for taking the time to leave your review. I can see from this review that we have not achieved the high standard we as a charity and healthcare provider would aspire to, for that I am genuinely sorry. I would be really keen to discuss your feedback in more detail, should you be willing to, as I can see that we need to consider your review carefully in order to continually improve the services we offer and ensure learning from your views and experience is meaningful. As these reviews are anonymised, could I kindly request you get in touch with me via whichever method is your preference from my signature block below. I would like to thank you again for taking the time to leave your review and hope to hear from you soon. Kind regards, Graham Turner Director of Care & Service Transformation Caldicott Guardian, Controlled Drugs Accountable Officer (CDAO) & Safeguarding Lead Greenwich & Bexley Community Hospice 185 Bostall Hill, Abbey Wood, London SE2 0GB t: +44 (0)20 8312 2244 dd: +44 (0)20 8320 5793 ext: 417 (PA to Clinical Leads) e: grahamturner@gbch.org.uk w: communityhospice.org.uk
Initial assessment was good.
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Lisa is better than my GP, she puts me and my family at ease and explains as best she can and listens to me
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