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Written by a patient
9th March 2020


I had surgery for varicose veins. I have difficulty with needles and medical things generally. I shared this with the surgeon, Mr Mandal; I also told him I'd find it helpful to be introduced to the team in the operating theatre and to be told their names. He agreed and was also happy to put up a 'curtain', so I didn't see the surgery being carried out. And a nurse was next to me and we talked through most of the treatment. So, they acknowledged how I was feeling and were understanding and thoughtful. In the event it went ok.

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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