Because that's what I think.
I canot fault staff, their treatment towards me, they were informative, with every query I had, the ward is clean, the ward is happy and vibrant, leave when requested.
Sometimes lunch is sandwich (of) and soup - not the best but this is not everyday so not a huge issue.
I found that all the staff were so kind and caring.
A waiting radio in the bedroom.
I didn't realise how much I abused my mental health until I was checked into the ward, but fully understand now. All the staff were very accommodating and helpful and have certainly put me in the right direction to get the help I have always needed
The communication between the hierarchy of the staff could be better, but I understand the jobs are filled with incredible pressure and I am very appreciative of their hard work and time
I was well looked after and treated with respect.
Nothing all was good.
The healthcare assistants and occupational therapists were attentive and caring. They reassured me when I was upset, distressed with my care plan or incidents.
Communication between nurses was poor, and their management of the rules on the ward were inconsistent. One to one support was difficult to get and felt more like an inconvenience which didn’t help with opening up about issues I was having. I was supposed to be on level 3 observations during mealtimes and for an hour after and more often than not, this did not happen due to lack of staff or the allocations had just not been made. I was also discharged with the reassurance that I was going to receive check-ins from the ward, care coordinator and will be under the care of the ED team and community MH team. I have not received contact from anyone since my discharge. This is causing me a lot of distress due to the uncertainty and lack of care plan
The staff were always helpful and patients were given the opportunity to voice and complaints they had.
All the staff were always there to answer your needs.
1) The exercise and relaxation sessions were very helpful. 2) the informal gatherings in the garden. 3) The friendliness of the staff generally. 4) The one to one meetings with the psychiatrist.
Inconsistency. Staff levels too low.
Dump all agency staff.
Short link to review Colchester 'District' General Hospital: http://iwgc.net/eb3xe