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colchester-district-general-hospital

Colchester 'District' General Hospital

Turner Road, Colchester, England, CO4 5JL
 
1 2 3 4 5 16 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
safe
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Review of Henneage Ward, written by a patient
6th May 2023


Because that's what I think.


Nothing.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
Rating not given.
Food
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1 2 3 4 5
Review of Gosfield Ward,
23rd April 2023


I canot fault staff, their treatment towards me, they were informative, with every query I had, the ward is clean, the ward is happy and vibrant, leave when requested.


Sometimes lunch is sandwich (of) and soup - not the best but this is not everyday so not a huge issue.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
Rating not given.
Food
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1 2 3 4 5
Review of Henneage Ward,
8th April 2023


I found that all the staff were so kind and caring.


A waiting radio in the bedroom.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
Safe
Rating not given.
Food
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1 2 3 4 5
Review of Gosfield Ward,
16th March 2023


I didn't realise how much I abused my mental health until I was checked into the ward, but fully understand now. All the staff were very accommodating and helpful and have certainly put me in the right direction to get the help I have always needed


The communication between the hierarchy of the staff could be better, but I understand the jobs are filled with incredible pressure and I am very appreciative of their hard work and time

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
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1 2 3 4 5
Review of Henneage Ward, written by
12th March 2023


I was well looked after and treated with respect.


Nothing all was good.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
Safe
Rating not given.
Food
Rating not given.
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1 2 3 4 5
Review of Ardleigh Ward,
9th January 2023


The healthcare assistants and occupational therapists were attentive and caring. They reassured me when I was upset, distressed with my care plan or incidents.


Communication between nurses was poor, and their management of the rules on the ward were inconsistent. One to one support was difficult to get and felt more like an inconvenience which didn’t help with opening up about issues I was having. I was supposed to be on level 3 observations during mealtimes and for an hour after and more often than not, this did not happen due to lack of staff or the allocations had just not been made. I was also discharged with the reassurance that I was going to receive check-ins from the ward, care coordinator and will be under the care of the ED team and community MH team. I have not received contact from anyone since my discharge. This is causing me a lot of distress due to the uncertainty and lack of care plan

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
Safety of care
1 2 3 4 5
Report this review
1 2 3 4 5
Review of Henneage Ward, written by a patient
16th November 2022


The staff were always helpful and patients were given the opportunity to voice and complaints they had.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
Safe
Rating not given.
Food
Rating not given.
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1 2 3 4 5
Review of Gosfield Ward,
16th November 2022


All the staff were always there to answer your needs.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
Safe
Rating not given.
Food
Rating not given.
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1 2 3 4 5
Review of Henneage Ward,
7th September 2022


1) The exercise and relaxation sessions were very helpful. 2) the informal gatherings in the garden. 3) The friendliness of the staff generally. 4) The one to one meetings with the psychiatrist.


Nothing.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
Safe
Rating not given.
Food
Rating not given.
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1 2 3 4 5
Review of Gosfield Ward,
31st August 2022


Inconsistency. Staff levels too low.


Dump all agency staff.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
Experience
1 2 3 4 5
Safe
Rating not given.
Food
Rating not given.
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