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Written by a patient
7th October 2020


Firstly, parking at this hospital is a joke. Good luck ever getting a space. Secondly, the staff are rude and clearly lacking soft skills. Thirdly, the blood clinic is always and I mean always overpopulated. There is designated social distanced seating outside yet you're told it can't be used as it's "unsafe" and "can you come back later?" Yes because I've got nothing better to do that spend hours in a day visiting this hospital with zero guarantee of blood being taken. Why on earth it's classed as a free for all instead of a small appointment slot makes no sense whatsoever, I guess that's a bit too cutting edge and radical for Chorley Hospital. I mean, could you imagine the idea of a booking process? Blows my mind. How is it unsafe to stand in a corridor metres away from anyone else? Clearly the staff here aren't comfortable with how clean the hospital is. This isn't the first problem i've had here, in fact every time I visit the experience is appalling without fail. If you can, avoid if at all possible, you'll thank me for it.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff