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Written by a patient
28th January 2016


I was admitted for Total Knee Replacement Surgery 21January 16. From the moment I arrived I was greeted by friendly reception and ward staff. I was shown to my bed and found excellent facilities for personal belongings. The ward staff provided all that was needed in preparation for my surgery. I was visited by my consultant and anaesthetist who discussed my procedure and the anaesthetic I would receive, they left me feeling I was in good hands. I was taken to theatre by a male member of staff with a gentle sense of humour which helped me feel relaxed. I was met by the anaesthetist and his assistant together they administered the epidural and sedation, I can remember lying down feeling very relaxed and warm, my next recollection was a nurse who introduced herself and said she would be looking after me whilst in recovery. I was transferred back to my ward encouraged to drink water. My blood pressure was checked every hour throughout the night, drugs administered as required, excellent food provided, everything possible was done by the staff to keep me comfortable. The team work was clear to see. Early the following morning the physiotherapist visited, I was given exercises to do, I was encouraged to get out of bed and instructed how to walk with crutches, I practiced during the day. The following morning i was taken on crutches to the physio department taught how to climb and descend stairs safely including safe kitchen skills. I was discharged later that day with medication and advised i would receive follow up appointments in the post. I would like to thank the consultants, theatre physio and ward staff and all those behind the scenes who provided what is a truly five star experience. We are so lucky to have the NHS and the proffesional team who help deliver the best health care in the world. Thank you.

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Dignity/Respect
Involvement
Information
Cleanliness
Staff