cheltenham-general-hospital

Cheltenham General Hospital

Sandford Road, Cheltenham, Gloucestershire, England, GL53 7AN
 
1 2 3 4 5 21,498 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
16th April 2021


I had to go to Cheltenham aiu the staff where so Kind compassionate and made me feel that cared

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a patient
16th August 2020


I have attended Cheltenham General Hospital on several occasions as an outpatient and have always felt confident I was receiving excellent care. The staff have always been courteous and kind, putting patients at ease which is important. I have also been an inpatient and cannot fault the care I received. I find it hard to believe the rumours that the A & E depart may close permanently as it serves the wider community which continues to grow around this part of the county and is easier to reach for many patients than Gloucester Royal which seems so vast and impersonal. Cheltenham Hospital should be nurtured and maintained as it performs an excellent service to Gloucestershire. It is hard to find a suggestion on how improvements could be made apart from possibly encouraging more volunteers who could act as guides as one endeavours to follow the map which is sometimes supplied to patients having to go from one department to another especially if the patient is nervous or anxious and not absorbing the written information but there is always somebody to ask if one gets lost!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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Resources

Short link to review Cheltenham General Hospital: http://iwgc.net/eb3v4