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Charing Cross Hospital
2018-05-01
Person
2
5
0
Written by a patient
Written by a patient 1st May 2018
They appointments are always running late. The waiting times keep changing all the time you are told one hour. But as the hour approaches very often they are not sure how much longer. When you ask they are very limited with the information given. There is no reassurance that they actually have the patient file and that they are aware of you waiting, the desorganización is pretty obvious therefore patient anxiety levels are raised.