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21st July 2022


My appointment was 11.00am and I reached in hospital 10.40 and used self checked machine with the help of one Male nurse there.I was advised to waite in waiting area.I been waiting there upto 12.15pm then I asked a staff member about my appointment because every patient behind me was served and i was sitting there alone. After five minutes the staff member revealed that for some reason your file was not reach at table so you have to waite further.I was not happy about the performance of concerning staff who were responsible for this negligence and inability.I am diabetic patient and my blood pressure go up and down.I could not afford this situation and just came back home with out attending appointment.I used cab to attend my appointment so that I could attend in time because in appointment letter it was stated that not attending appointment in time cost £160/=to NHS.My question is if like this service and performance is in the hospital then why they are expecting the public will appreciate.I am shocked and depressed by the attitude in this hospital and decided not ever make any further appointment in this hospital.

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