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Written by a patient
6th June 2020


The doctor that took over my file in the afternoon of the 18th of May 2020 in the ambulatory ward ignored me. instructed me to sit down he will get back to me from 5:30pm till 11:30pm. He passed me at waiting rooms and looked on different direction and l was the only patient remaining. Having been in the ward from 11am l arrived with other patients and they came and went home by 7pm they were all gone and l was the only one remaining and ignored by the ones meant to care for me. l had to ask for help to be attended to . l was patient waited 3 hours before asking someone about my case even though they passed me up and down avoiding eye contact. l must have been invisible. Was l invisible or it's the culture. lt was the first day in my life in hospital and l pray l never become sick again.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff