campbell-house

Campbell House

Campbell Square, Northampton, Northampton, Northamptonshire, NN1 3EB
 
4,074 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
Page 76 of 402
 
Review of Structured Clinical Management
3rd May 2022


Throughout my time doing Scm Phil has involved me on many conversations and encouraged answers throughout and hasn’t made me feel silly about my answers as answering questions isn’t a strong point for me he made it a little easier .

Suggested improvements
I can’t think of anything

Experience
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Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Structured Clinical Management
3rd May 2022


Felt validated.

Suggested improvements
So much drama made about cameras.

2022-12-28 15:32:07
Response from Campbell House

Thank you for sharing your experience of SCM. The group is an interactive therapeutic intervention and cameras are essential in ensuring that service users and facilitators can fully participate and benefit from the group whilst it is delivered online. We are aware that participants are at different stages in comfort and ability to appear on-screen and aim to support people around individual differences whilst being clear about expectations that apply to all attendees. We are planning to return to delivering a proportion of our groups face-to-face and this option can be discussed with your individual practitioner if online attendance is counterproductive.

2022-05-10 09:35:14
Response from Campbell House

I have passed your comment about cameras to the session manager. I hope this didn't detract from what you took from session. Best wishes, Hugh Jones, Patient Experience Manager.

Experience
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Review of IAPT (Changing Minds)
2nd May 2022


My therapist [name removed] was kind and understanding. I felt safe to speak about my problems and I did not feel judged when I spoke about them. [name removed] spoke with kindness and helped me to overcome my problems one step at a time. This made my goals achievable and I felt that I was supported every step of the way. Before the therapy, I felt very overwhelmed and felt that I was surrounded by problems. I didn't know where to begin and everything felt impossible to achieve. During the therapy, I felt that I developed the skills to regain control of my life and manage my problems in a way that felt realistic and achievable. I learnt how to schedule my time and break tasks into smaller, more manageable pieces. Having these skills now, I feel like I can always make progress and tackle things in a way that does not feel overwhelming. I am very grateful for the therapy sessions and would like to thank [name removed] for being so kind and supportive along the way.

Suggested improvements
Nothing

Experience
Dignity/Respect
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Safe
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Spiritual needs
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Review of IAPT (Changing Minds)
29th April 2022


[name removed] was lovely, she was kind and compassionate and had the patience of an angel

Suggested improvements
Nothing

Experience
Dignity/Respect
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Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Understanding and Managing Emotions Group
28th April 2022


Im now building a life worth living

Suggested improvements
Nothing. amazing therapy group, it’s really working for me and changing my life

Experience
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Rating not given.
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Rating not given.
 
Review of CMHT Grand Union
28th April 2022


I received excellent care and treatment from my { }.

Suggested improvements
No, [name removed] was as compassionate, as always.

Dignity/Respect
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Rating not given.
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Review of CMHT Rural Parks
28th April 2022


We received a good service and whatever we discussed was achieved.

Suggested improvements
Patent needs continous monitoring in order for him to remain well as he responds well to this as a carer I need access to support straight away when parent becoming unwell it needs to be conitunous so that he does not end up in hospital.

2022-10-05 11:46:48
Response from Campbell House

Thank you for your comments. We understand the importance of continuity in care and we do strive to achieve this and alongside feedback from carers.

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Review of CMHT Rural Parks written by
28th April 2022


Listened to. No ignored. [name removed] has visited me on numerous occasions and kept the importance of consistency going. This has helped me immensely in my recovery.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of IAPT (Changing Minds)
28th April 2022


[name removed] was absolutely amazing. I have had therapists in the past that I feel I haven't had much support from however [name removed] has really helped me to gain the confidence I needed to face day to day activities and challenges. When I came to IAPT I was referred in from the crisis line and was struggling with extremely poor headspace and couldn't really see a way out. I started my sessions with [name removed] around Christmas time and after 4 months of support I am in a much better headspace and have the tools I need to face day to day challenges again. I want to say a massive thank you to her for everything she has done.

Suggested improvements
No.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of IAPT (Changing Minds)
27th April 2022


I would like to say a huge thank you to [name removed]. He was exceptional, caring and his knowledge was outstanding, he made me feel safe, comfortable and free to speak openly without any judgement. I honestly can't thank him enough, I feel so thankful to have had [name removed] as a support!

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
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Safe
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Rating not given.
Spiritual needs
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Page 76 of 402
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