Campbell House

Campbell House 2022-07-11 Person 5 5 0

[name removed] was lovely. Very friendly and a great listener. I felt she really took on everything I was say. I could say anything to her without being judged. So many thoughts were going round and round in my head & appreciated having someone to talk about it with. Like talking to a friend. We talked thou issues that were on my mind and I now have a clear head as I'm looking at things completely differently and realise things weren't my fault where as up till now I thought everything that's happened I was to blame. Feel like a weight has been lifted from my shoulders & sleep better as no bad thoughts in my head. Highly recommend the IAPT service. Thankyou x Also pleased everything on the phone at present rather than face to face as anxious about going out

Nothing at all All excellent Had a long wait for the service but it's because your service is in demand at the moment maybe more staff but understand it'll take a long time to train new people

Campbell House 2022-07-08 Person 5 5 0

From start to finish of my time under the IAP service my allocated therapist [name removed] has worked in a way that is person centered, outcome focused yet demonstrated a real ability to actively listen The service has supported me to identify, understand and use various tools and an opportunity to trial putting them into practice and then reflect and discuss with the therapist which has been hugely effective- relevant handouts and information was shared which were helpful at the time and can be referred back to The therapist was approachable, friendly and knowledgeable and appeared to have a genuine level of care and compassion. The service has supported me in overcoming many challenges but also in gaining better insight as to why challenges occur and how to manage I truly feel very privileged to have received this service and feel very positive about my future and sustaining positive mental health My therapist has been extremely reliable with all scheduled appointments attended and pubctual for start time

No

Campbell House 2022-07-05 Person 5 5 0

The service provided has really helped me. They have been so kind and considerate throughout and always listened to what I had to say.

I can't think of anything they could have done better.

Campbell House 2022-07-05 Person 5 5 0

Excellent service I was treated with such respect and understanding and involved in every step of my treatment. I have put things I have learnt in my treatment into my everyday life. I have found a peace within me and started to find myself again I could not rate my treatment higher. It has helped me in so many ways. I felt comfortable and was able to open up and look at things in life completely different.

Nothing I received the best service

Campbell House 2022-07-04 Person 5 5 0

All the topics covered in part 1 actually fit my character and helps understand it better x

I think it is spot on .

Campbell House 2022-07-04 Person 5 5 0

[name removed] is the sweetest person in the world. She’s so kind over the phone and very understanding if appointments needed rearranging for another date or time. She’s an amazing listener and gives the best advice anyone could ever ask for. She is honestly the best, I can’t say much more than that.

Nothing at all.

Campbell House 2022-07-04 Person 4 5 0

My needs and issues were instantly recognised and well regarded, I was not discriminated against, whereas I was embraced and listened to.

With the U&ME group, it is relatively overwhelming with the sheer amount of information, however I do understand that everything within this group is beneficial, and therefore is worth feeling slightly overwhelmed. Though, at the same time I occasionally disassociate which then hinders my ability to take in some of the information.

Campbell House 2022-07-01 Person 5 5 0

All answers were given because I received great care and i felt understood & I feel in an all together better place after all the help.

Nothing. Everything was great.

Campbell House 2022-06-30 Person 4 5 0

The course was really useful and helped me understand more how my actions can impact my child's behaviour and how effectively I can meet their needs. Was really impressed with how the team led the session and really made sure everyone was regularly understanding each section which meant a couple recaps where necessary. I felt adequate time was spent on all sections to allow time for questions as well as being encouraged to share own personal stories.

I think the course was done really well and so have nothing to suggest.

Campbell House 2022-06-30 Person 5 5 0

Because i feel [name removed] has listend to me with compassion, empathy and helped me to understand my anxiety nad worries. [name removed] has been warm, and non-judgemental on her approach whih helpd me to open up about my anxkiety. I feel now i have the tools, strategies to manage my anxiety and worries. I find behavioural experiment was most useful becasue it helps me to face my fears. Before my CBT therapy i was anxious about doing the simple task such as going into shops. whereas now i can go shopping and not have teh anxiety that i had before.

No - i dont think so.