campbell-house

Campbell House

Campbell Square, Northampton, Northampton, Northamptonshire, NN1 3EB
 
4,074 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 31 of 402
 
Review of CMHT Grand Union
22nd January 2023


I felt I was treated fairly as a person, cultural issues were not a concern.

Suggested improvements
I don't think there is anything you can improve on.

Experience
Dignity/Respect
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Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of IAPT Talking Therapies Northants
21st January 2023


[name removed] was amazing and so understanding and accommodating. Really helped me get back to a good base line while waiting for another services intervention and I couldn’t ask for anymore from her. Once again, an amazing experience from IAPT. Thank you

Suggested improvements
Nothing!

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Review of IAPT Talking Therapies Northants
21st January 2023


[name removed] was so kind and understanding. I didn’t feel pressured into doing things as she had a real understanding of my feelings. Just talking to someone who understands what you are going through is such a help. [name removed] helped me through in small steps and i now feel much more positive. I still have little down days but I suppose that is to be expected.

Suggested improvements
You could not have done anything better I was really happy with the treatment.

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Review of Perinatal Mental Health
19th January 2023


thank the team and especially [name removed] and also the doctor (I don’t remember his name) for all their help, I was discharged nearly a year ago and now looking back I can clearly see the change that has occurred since I was first referred to yourselves. [name removed] managed to convince me to finally go onto some medication and it has been LIFE CHANGING I wish I did it years and years ago. That along with other help has made the world of difference and I just wanted to say a MASSIVE Thankyou as I am 1000% sure I would not be in this position without all of your help. What you do is truly life changing.

Suggested improvements
Maybe support for my husband but I think this is more of a luxury that a necessity I think he didn’t really understand what was wrong with me despite being very supportive

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Rating not given.
Spiritual needs
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Review of IAPT Talking Therapies Northants
18th January 2023


I worked with [name removed] who has been fantastic. I will never forgot the support I have received from her. I have learnt a lot about myself and my behaviours. The handouts/home work were very helpful and I will keep these forever to remind me in the future how to help myself. Thank you so much [name removed] and the IAPT team.

Suggested improvements
Nothing

Experience
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Rating not given.
Spiritual needs
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Review of IAPT Talking Therapies Northants
17th January 2023


I feel like I have come a long way since beginning my treatment; this has been demonstrated by analysing my depression and anxiety levels on a graph and seeing a considerable drop in both levels. I have learned new coping mechanisms and methods which I continue to put into practice on a daily basis. While there has been a clear improvement in my mental health as a result of my treatment, it is going to take a period of time to assess how effective this has been and if further treatment is required. I am thankful to [name removed] for all of her help and support through this process - she has been excellent and I cannot fault her at all.

Suggested improvements
Nothing.

Experience
Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Rating not given.
 
Review of CMHT Rural Parks
17th January 2023


I am very please with the treatment and service I’ve been given so far. They helped me get through some bad times and that I’m not alone and there’s always someone there to help me when I need it

Suggested improvements
Keep doing the good work

Experience
Dignity/Respect
Involvement
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Safe
Supported
Spiritual needs
Cultural needs
 
Review of Centralised Clinic - Campbell House
14th January 2023


[name removed] was very nice and asked questions and understood and helped me, (he is also good at taking bloods) he even asked me how I would like to be and called (name).

Suggested improvements
Nothing.

Dignity/Respect
Involvement
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Staff
Safe
Supported
Rating not given.
Spiritual needs
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Experience
 
Review of IAPT Talking Therapies Northants
14th January 2023


The service commitment and care I received was amazing and very suppoy

Suggested improvements
Not really as the support and help I received was amazing

Experience
Dignity/Respect
Involvement
Information
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Safe
Supported
Spiritual needs
Cultural needs
 
Review of CMHT Rural Parks
13th January 2023


Was treated with respect e.g.was not talked down to because of my age and condition. Felt supported as they have never once told me I am beyond help and there is always options

Suggested improvements
Kept in contact, was left for months with. I contact from anyone from the team. The team is not very consistent as I end up seeing a different doctor every time and they all have different approaches to my treatment some of which I do not agree with like telling me I shouldn't be on clozapine despite it being the only drug that keeps me stable. They did not listen to the concerns of my carer and basically spoke as if my carer was not there. They did not keep in contact with my GP who was unaware of the changes to my meds etc.

2023-03-08 16:35:18
Response from Campbell House

We are really sorry this has been your experience. We are reviewing how people access community mental health services so your feedback is very welcome. However, if you still need support, please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk.

Experience
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Safe
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Rating not given.
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Page 31 of 402
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Resources

Short link to review Campbell House: http://iwgc.net/ejouo