Reviews
Reviews
I felt I was treated fairly as a person, cultural issues were not a concern.
[name removed] was amazing and so understanding and accommodating. Really helped me get back to a good base line while waiting for another services intervention and I couldn’t ask for anymore from her.
Once again, an amazing experience from IAPT. Thank you
[name removed] was so kind and understanding. I didn’t feel pressured into doing things as she had a real understanding of my feelings. Just talking to someone who understands what you are going through is such a help. [name removed] helped me through in small steps and i now feel much more positive. I still have little down days but I suppose that is to be expected.
thank the team and especially [name removed] and also the doctor (I don’t remember his name) for all their help, I was discharged nearly a year ago and now looking back I can clearly see the change that has occurred since I was first referred to yourselves.
[name removed] managed to convince me to finally go onto some medication and it has been LIFE CHANGING I wish I did it years and years ago. That along with other help has made the world of difference and I just wanted to say a MASSIVE Thankyou as I am 1000% sure I would not be in this position without all of your help. What you do is truly life changing.
I worked with [name removed] who has been fantastic. I will never forgot the support I have received from her. I have learnt a lot about myself and my behaviours. The handouts/home work were very helpful and I will keep these forever to remind me in the future how to help myself. Thank you so much [name removed] and the IAPT team.
I feel like I have come a long way since beginning my treatment; this has been demonstrated by analysing my depression and anxiety levels on a graph and seeing a considerable drop in both levels. I have learned new coping mechanisms and methods which I continue to put into practice on a daily basis.
While there has been a clear improvement in my mental health as a result of my treatment, it is going to take a period of time to assess how effective this has been and if further treatment is required.
I am thankful to [name removed] for all of her help and support through this process - she has been excellent and I cannot fault her at all.
I am very please with the treatment and service I’ve been given so far. They helped me get through some bad times and that I’m not alone and there’s always someone there to help me when I need it
[name removed] was very nice and asked questions and understood and helped me, (he is also good at taking bloods) he even asked me how I would like to be and called (name).
The service commitment and care I received was amazing and very suppoy
Was treated with respect e.g.was not talked down to because of my age and condition. Felt supported as they have never once told me I am beyond help and there is always options
We are really sorry this has been your experience. We are reviewing how people access community mental health services so your feedback is very welcome. However, if you still need support, please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk.