campbell-house

Campbell House

Campbell Square, Northampton, Northampton, Northamptonshire, NN1 3EB
 
4,074 reviews

Reviews

Recommend
Dignity/Respect
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Information
Cleanliness
Staff

Reviews

 
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Review of Northamptonshire NHS Talking Therapies
26th July 2023


[name removed] is the best therapist that I have ever had. Her ability to make you feel more like a friend than a therapist really helped with the experience. She was very knowledgable and remembered things I said that even I forgot. She was very caring and accommodated me at every point when I needed it. I’m not great at writing but I really want to highlight how amazing [name removed] was and I wouldn’t be able to be where I am today without her help and support. I will honestly remember her and her wisdom forever

Suggested improvements
I had a long wait time to be seen but understandable as we as a population don’t seem to get taught how to deal with mental health until it becomes overwhelming

Experience
Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Review of Northamptonshire NHS Talking Therapies
24th July 2023


I felt I was encourage and supported in a way that was tailored to me

Suggested improvements
When contacting the service I was told there was a 6 month waiting list and it turned out to be 13 months

Experience
Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Review of Northamptonshire NHS Talking Therapies
24th July 2023


[name removed] has been very helpful and supportive throuout the CBT session. she has also shown great care and compassion in my situation. she helped me to explore my options, made useful recommendations and suggestions to help myself. [name removed] has a great listening skills which helped me to put me at ease and felt comfortbale to share my emotions she has always been understanding and felixible to adjust my CBT sessions when my external circumstances interferred wiht my sessions. Her work style has always proven to be of high standard and professionalism. she has always treated me wiht dignity and care. I'm grateful to [name removed] for her continous support!

Suggested improvements
None.

Experience
Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Review of Perinatal Mental Health
19th July 2023


[name removed] supported me with kindness and compassion while working with her. She was knowledgeable and explained things clearly. I was consulted every step of the way with my care and that of my son. Thank you [name removed]

Suggested improvements
Nothing

Experience
Dignity/Respect
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Staff
Safe
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Rating not given.
Spiritual needs
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Written by a NHS patient
18th July 2023


I was counselled by telephone, so I've had no experience of clinic or hospital services.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe
 
Review of Northamptonshire NHS Talking Therapies
18th July 2023


What ever we were speaking about, I gave information which my counsellor then built on this using my thoughts & feelings to look at alternative ways of coping with how I was feeling and offering me alternative ways to think more positively. She focused on my positives and talked about the thoughts & feelings I had explored. Then she asked how my feelings were with looking at it differently.

Suggested improvements
My counsellor always used what I said to alter my thinking to see if I came out with a different way to think about a situation. This helped me think differently. Eventually as my course progressed I was helped to change my thought process with a different line of thought. With practice this helped me tremendously. I don't think there is any way a counsellor could do any more than get me thinking differently and more clearly.

Experience
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Safe
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Spiritual needs
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Review of Structured Clinical Management
18th July 2023


Staff were OK, other people in group ruined it

Suggested improvements
Stricter on people not bothering

Experience
Dignity/Respect
Involvement
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Staff
Safe
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Rating not given.
Spiritual needs
Cultural needs
 
Review of Structured Clinical Management
18th July 2023


Felt respected and listened to

Suggested improvements
Had a break while my practitioner was away for a while, so maybe someone else to talk to if it's more than a week

Experience
Dignity/Respect
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Safe
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Rating not given.
Spiritual needs
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Review of Personality Disorder (DBT Adult)
12th July 2023


N/a

Suggested improvements
N/a

Experience
Dignity/Respect
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Information
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Safe
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Spiritual needs
Cultural needs
 
Review of Personality Disorder (DBT Adult)
12th July 2023


Dignity and respect

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
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Resources

Short link to review Campbell House: http://iwgc.net/ejouo