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Written by a patient
31st July 2020


I honestly can't praise you guys highly enough. I had a fairly serious wobble recently and was referred by my GP. From the first phone call I felt better in a weird way because I knew that I was being listened to. I was given a new diagnosis, new meds and began to notice a positive difference within days. I'm still not 100% but I'm safe and can keep myself safe. Without the compassion, kindness and patience that I was shown by every single person I had contact with I don't think I'd still be here today. I can't put into words how grateful I am for the standard of care I got from some truly lovely people. If you ever find yourself in a mental health crisis, these are your guys! Dan.

Recommend
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs