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2nd June 2021


I received a great level of support from my cognitive behavioural therapist, Michelle Hickmott. She listened very well and took the time to hear what I was saying. She was careful to not take over and make me feel that I was an active participant in the process. She gave me the tools I needed in order to help myself, which was very important to me, rather than being done to.

Suggested improvements
The waiting time was a little long, only because I needed help. I understand that there is a great need for these services at the moment.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs