Bupa Cromwell Hospital

164-178 Cromwell Road, London, England, SW5 0TU
 
1 2 3 4 5 37 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

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1 2 3 4 5
Written by a patient
24th July 2020

The service received was very professional and I would recommend this hospital

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
9th July 2020

Friendly staff

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Cleanliness
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Staff
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Written by a patient
16th June 2020

Very pleased wkth timely, professional and friendly attitude I came across. Thank you very much.

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Cleanliness
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Written by a patient
12th June 2020

Hospital was immaculate, staff impeccable, every one introduced him/herself from admission on. Each consultant or operative greeted and gave their name. Waiting area attractive, socially-distancing, and an excellent snack bar dispensed light foods and drinks in sanitised surroundings. Nothing but praise so far.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
7th June 2020

we had a video consultation and all go well.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a patient
22nd May 2020

The hospital and staff are working very hard to keep the place covid Free. The staff have always been very welcoming and supportive.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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1 2 3 4 5
Written by a member of staff
17th April 2020

excellent service provider

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
Staff
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Written by a member of staff
17th April 2020

Bupa Cromwell hospital is one of the best private health providers in the country

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
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Cleanliness
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Staff
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Written by a patient
11th April 2020

The receptionist who received us when we arrived, could have been better prepared. She tried to have a small talk a few times but her questions were inappropriate and unhelpful under the circumstances.

Recommend
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Dignity/Respect
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Involvement
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Written by a patient
10th March 2020

I guess it was the least informative and valuable full medical check-up in my entire life ( the same time one of the most expensive for my insurance company). First of all, I've been asked to pay directly to the doctor (despite it should be covered by insurance) +got charged more ( because the doctor sneaky called the appointment as a cancer treatment follow-up instead of medical check-up). When the hospital and the doctor got their money, they just ignored me. It took me 4 weeks calling & emailing questioning about follow up and my test results. Even then, I have been asked to pay extra basically to get the results. They have an advertisement for private jet flights at the entrance. If you cannot afford it, don't go—total waste of money.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
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Resources

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