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Written by a NHS patient
3rd February 2026


The main event - Radiologist was quite inexperienced which meant the procedure was unnecessarily slow and painful compared to previous times. I will refuse this in the future. Otherwise - Some staff were incredibly kind and caring while others were down right rude and indifferent. I don't think they were deliberately ignorant - almost certainly a cultural thing. Hospital was clean and things seemed well organised with not too much hanging around for porters etc. Was surprised at how understaffed the ward was - one nurse and the rest were HCAs - talk about cutting safety down to the bone!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe