Guildford Road, Ottershaw, Chertsey, Surrey England, KT16 0RQ
Every aspect of this hospital was amazing. The front of house people were reassuring and helpful. The porter was friendly and put me at ease. The catering staff were really lovely and helpful and the food, what I had of it, was great. The anaesthetist was amazing, kept me chatting and the next thing I knew I was awake. The room was clean and comfy. The night team were lovely - no one rushing or hassled. I was very nervous but everyone made it a really positive experience. Best of all the amazing Mr Gupta fixed my shoulder - pain free and excellent movement. Everything was explained to me very clearly. Thank you Runnymede hospital.
I was lucky enough not to have surgery etc, so not applicable to me.
I Cannot express verbally how fantastic the staff are at this hospital. My daughter was so scared but the nurse natalie was exceptional in care kindness and empathy. Made the day so much better all staff are friendly and cheerful.
The staff were fantastic and facilities clean.
The standard of care and staff behaviour is amazing.