bmi-the-runnymede-hospital

BMI The Runnymede Hospital

Guildford Road, Ottershaw, Chertsey, Surrey England, KT16 0RQ
 
1 2 3 4 5 98 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a private patient
3rd November 2021


Attentive staff

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
20th October 2021


Were you treated well by the staff looking after you? The reason for 4 stars instead of 5 was due to one male member of the catering staff who portrayed that he would rather be else where. However he still did his job so it could just have been a bad day for him.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
8th October 2021


I was at the Runnymede Hospital for an operation to reconstruct my shoulder after a grade 3 seperation. I have just finished 3 months of after care and every visit has been incredibly good. The nurses looking after me after the surgery were amazing. Very easy going and nothing was a problem to them. My physio Alison was also incredible and gave me brilliant instruction as to exactly what i needed to do at each stage. The visits to see Dr. Polyzois were also brilliant. I had all my questions answered perfectly. All the visits were so easy with no waiting times at any point. Every aspect was very impressive and i would happily recommend the whole team to anyone.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
23rd September 2021


Treated well and efficient appointments

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
23rd September 2021


The whole experience was without problems. I was seen on time and everyone I came into contact with was friendly but professional. Would recommend.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
17th September 2021


The reception staff were very pleasant and helpful.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
Rating not given.
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
3rd September 2021


This is a review of the Chilterns Hospital, not the Runnymede.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
27th August 2021


The hospital were efficient and friendly. The staff were generally outstanding - very caring and knowledgeable.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
18th August 2021


The hospital & staff were fantastic nothing was too much trouble for them & they looked after me really well. My room was nice, very clean & I felt very safe. My physiotherapist Matt is great, he is very professional & works really hard, he encourages & supports me to keep up the exercise regime which is tough but is paying off.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
21st July 2021


I came at midday and all stuff were happy to help, friendly and nice. Room was clean and lovely. Nurse which take me to the theatre was so trustworthy and friendly. Lovely smile and warm. All experience was nice and warm. From lady at the reception to cleaning lady. Calm and lovely hospital

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 
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Resources

Short link to review BMI The Runnymede Hospital: http://iwgc.net/eb3rc