BMI The Runnymede Hospital

Guildford Road, Ottershaw, Chertsey, Surrey England, KT16 0RQ

 

Recent Reviews

 
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Recommend
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Involvement
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Information
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Cleanliness
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Staff
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22nd January 2019
Written by a patient

The whole process of booking the procedure, Outpatients appointments, X-rays and Physiotherapy was dealt with swiftly and efficiently.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
10th January 2019
Written by a patient

I was unimpressed with the BMI Runnymede Hospital. Parking is always a problem. Reception staff not welcoming. Reception Area generally tired needing better layout and a division between Nurses Station and patients. As an in-patient, nursing staff were quick to attend me when called but I was aware that they were not necessarily knowledgeable when it came to dressings and direction. Food was bad. Both food and beverages inadequate, not appetising, menu restricted, service personnel dim witted and better crockery needed, for starters. All staff were otherwise occupied when it came to my discharge, dressings, instructions and Physio because "there were 20+ patients incoming". A shambles really and I am sad that it does not back up the expertise of the Consultants.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
6th January 2019
Written by a patient

All the staff at this hospital were absolutely lovely - receptionists, doctors, nurses, cleaners, caterers and managers. The ward was very clean. I'd been in two other hospitals shortly before this one and they did not compare,

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
21st December 2018
Written by a patient

Simply first class - amazing staff - so unbelievably helpful

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
22nd October 2018
Written by a patient

Great staff members, very helpful, clean and cosy place.


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