Priory Road, Edgbaston, Birmingham, England, B5 7UG
I stayed in The Priory for 3 nights post op. The care was amazing from start to finish. I was welcomed in reception with so much warmth, and for the 3 nights i stayed, the nurses and doctors looked after me in the highest of standards. Thank you to all the staff who had gone out of their way to make my stay so comfortable.
Dreadful experience, welcomed and shown to my room by very polite pleasant porter . Then ignored for over an hour by nursing staff. Saw my surgeon and was told first on the list , still no nurse even said hello Eventually the ODP who came to collect me did my surgical check list , waited for me to get changed and put my wrist band on . Post op care was acceptable for a period of time but then felt huge pressure to leave - despite no discharge papers or TTO’s and one attempt to walk resulted in a fainting episode Several errors on my discharge papers ( written by nurse ) asked for a chair to get me down to car - they did not even try to hold the door for my son and let him struggle . Was disappointed
Good hospital but a little dated and in need of some TLC (appreciating old building)
Staff are great and very friendly
I had an excellent experience as a daycare patient. Many thanks to everyone for making it a comfortable stay - praise to all the staff,