bmi-the-highfield-hospital

BMI The Highfield Hospital

Manchester Road, Rochdale, Lancashire, England, OL11 4LZ
 
1 2 3 4 5 25 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
30th March 2021


Great service from start to finish, I felt very comfortable and very well looked after throughout. Would highly recommend BMI Highfield Hospital to anybody and would not hesitate in returning here for future treatments. Could recommend highly enough

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
27th February 2021


Firstly I would like to thank both Mr Pillia and Mr Heasley the two consultant who performed the two operations I have recently had. I can not praise the hospital staff enough right from the receptionist and porters on arrival, to the nurses who gave the most fantastic professional aftercare, not forgetting the kitchen staff who brought me a freshly made sandwich and pot of tea. I could not fault anything, every single member of staff were outstanding. The care / treatment I received was first class. I really cant praise them enough for all their hard work during this difficult time. Nothing was too much trouble. I have now had 3 operations at Highfield and would highly recommend this hospital to anyone thinking of going private. First class professional service, care treatment and staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
5th February 2021


I went in for elective surgery in August 2020. The care provided by staff was very good, overall. However, nurses should be aware that patients can overheard their conversations whilst they are at the front desk during the night (even with the door closed). Conversations regarding patients' personal appearances and choice of how to wear their hair is none of the concern of the nurses. I found this rather rude, derogatory and a clear indication of not understanding different cultures. Other than the above narrow minded, the care was great.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
10th October 2020


I went to Highfield expecting first class care but that wasn’t the case prof Thomas was a complete waste of time aswell as mr Pillia who was shocking felt totally let down by Highfield as soon as you raise a complaint they close ranks strongly advise to go there privately as they are full with NHS patients it was a worse experience than Oldham hospital.i have used private hospitals before and can honestly say it was the worst care and treatment I have recieved and strongly advise people to stay away from this hospital no words can describe the way I was treated I’m still angry even though 4 years have passed disgraceful staff

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
28th August 2020


I recently had surgery here and the care was absolutely outstanding. The hospital is small but perfectly formed with great staff and facilities. Every single person that i had any dealings with was very friendly and helpful. Everybody knows that going to hospital is a daunting thing weather its elective or not but I can honestly say the Highfield have got it right. I wasn't worried about covid as they seemed to be well prepared and organised which was reassuring. I would recommend the highfield. Thank you for looking after me

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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