St Mary's Road, Poole, Dorset, England, BH15 2BH
It was my first visit to the harbour hospital. I cannot fault Mr Francis-Khoury the Ent consultant with whom I had my appointment. However the lady on the desk in outpatients was particularly unfriendly and curt. No smile, no good morning. Luckily my problem isn't life threatening but had I been upset and worried, her attitude wouldn't of helped. May be she was just having a bad day but working in a medical centre myself I realise how important it is to at least be greeted with a smile. This was my only complaint of the experience.