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Written by a patient
18th August 2019

Very unimpressed with the lack of communication from this hospital from the start to follow up appointment. I seemed to be the one having to do all the calling. Calls were never returned and the whole experience very stressful. Some members of staff from porters, kitchen staff to nurses had serious attitude problems others went beyond the call of duty. I felt they were very under staffed and basic training is required. Luckily I was not ill but very this is the second time I have been in and very unimpressed with the overall set up. Nobody seems to be in charge and each day was a lottery as to who was on duty. Surgeon X-ray and physio team excellent

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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