bmi-the-clementine-churchill-hospital

BMI The Clementine Churchill Hospital

Sudbury Hill, Harrow, Middlesex, England, HA1 3RX
 
1 2 3 4 5 55 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a private patient
22nd February 2021


Very well organised and not too much waiting around, appointments were scheduled well. All the staff were very helpful and understanding

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
22nd December 2020


Friendly staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
23rd November 2020


I Came to do my operation. The service was impeccable and provides fantastic care. All the nurses were so friendly and made my stay a lot more manageable! The catering staff are all extremely friendly and happy to help with any needs. I would highly recommend it.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
5th November 2020


I had an appointment today at this hospital. Just before my appointment I see one of the doctors come out and say to the receptionist that he will be just stepping out. I found that strange since the reception hall was full of patients. I keep waiting to be called in for my appointment and over an hour later still nothing. When I asked reception why the delay she informed me that the doctor is just busy. Funnily the doctor who stepped out before came back and it turned out to be one I was supposed to see today. In the consulting room, no sorry for the wait no appology whatsoever. Also he had a very thick indian accent I couldn't even understand. Being a medical professional myself I found it appalling to treat a patient like this. It can happen that there are delays but at least say sorry for the delay or something. Anyway will not be returning to this hospital ever again and prefer to go and see a private specialist.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
9th October 2020


I attended this hospital today for a pre admission assessment I was totally shocked at the lack of professionalism and appearance of the hospital The place is very dated and in need of a complete refurbishment It felt chaotic and overly busy ,there was very little courtesy from the staff I had to deal with This is no reflection on my consultant and team I’ve been dealing with they have been amazing The hospital felt very underwhelming

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
27th March 2020


I was very impressed with the care..

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
26th March 2020


I was a tad apprehensive after seeing a couple of poor reviews of this hospital but I was assured by my surgeon’s assistant and I’m glad I listened to her. From my pre assessment to my dealings with the finance department as a self pay patient where all my questions were answered fully. I treated with great care. I was admitted to Epping Ward and the staff, all the staff not just the doctors and nurses were very kind and helpful. I found the ward clean and orderly, the staff polite and attentive which is just what you need when you are vulnerable.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
23rd March 2020


I was really impressed with the level of care offered after my surgery, the staff were extremely friendly and caring. I was also impressed with the room's hygiene and catering service. My first experience was daunting as the rooms was dull, dusty and scary.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
18th March 2020


The staff was kind. Only thing to improve was the medical leave sheet i received was not corrected well and caused some issues at my job.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a carer
9th March 2020


I was seen by the scanning who fitted us in. Great service all round and supported us everywhere department.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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