BMI The Chaucer Hospital

Can’t think of anything that could improve the care I received.

all the staff were freindly and helpful.the hospital was always clean and the meals excellent.

Minimal waiting times for appointments and surgery.Administration was very efficient. Nursing and medical staff were genuinely caring, particularly during admission. The anaesthetist was so calming, put me totally at ease prior to the anaesthetic. Nursing staff were really lovely - gentle, attentive to my needs and careful to explain everything to me. They were all friendly but professional, and it was very reassuring during the night after surgery to have the nurse respond so quickly to me - I felt really safe in her care. Also very reassuring to note that all staff had excellent hand hygiene; this was obviously something that is consistent in their daily care, as it was so routine to use the cleansing gel.

Excellent staff and care at the Chaucer hospital , very caring staff , clean environment and great after care . Thank you

The Chaucer Hospital was clean and the room I stayed in was very nice. The staff were kind and professional. I enjoyed the food provided and the catering staff were friendly and polite. All in all a very positive experience.