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Written by a private patient
11th March 2021


This week I had a total hip replacement by Mr Kim and the Mako robot in the BMI Alexandra.I am in total awe as to how amazing the process was especially with the Mako robot! From the outstanding professionalism and dedication of Mr Kim and his team to the care provided by the dedicated anaesthetist team, Nursing staff, Physio team. Occupational Therapists, Admin. Staff , House Keeping and Porters who made the experience amazing. Each and every member of the team was a true professional, kind, caring with nothing being too much trouble-always smiling and making me laugh every single day. Well done BMI Alexandra and Thank you!

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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