Mill Lane, Cheadle, Cheshire, England, SK8 2PX
The hospital is a clean, friendly environment which i would strongly recommend. I have been there as a patient, out patient and as a parent of a patient. The reception staff, the porters, the concierge the nurses, consultants and just about everyone you come in contact with are so lovely and go out of their way to help and make you feel welcome and comfortable. The food is amazing too! Only constructive comment I have was on the day of my arrival on 16th October at 7.15 am I queued up where it said inpatients and there was a young lady sat there so I moved forward and stood in front of her to be checked in. She ignored me totally and then after about 5 minutes just walked off. She definitely saw me. If she wasn't the person to go to or I had stepped forward before I should, I think it would be better patient service if she had said I'm sorry I am not doing reception. The very least she should have done if she was going to come back to me was acknowledged me.
A great pity about the restaurant food , it now resembles a transport café! We now are finding that we have to eat outside of the hospital.
The BMI Alexandra hospital offered excellent care before and after surgery. The facilities are equal to a 5* hotel and all the staff were extremely professional and pleasant. The food was excellent and was provided at the times stated. I highly recommend this excellent hospital.