BMI The Alexandra Hospital

Mill Lane, Cheadle, Cheshire, England, SK8 2PX
 
1 2 3 4 5 312 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a private patient
21st July 2021


The hospital has friendly, professional staff at all levels who treat patients like adults and as individuals. Arrival for surgery was almost like a hotel service, the catering was super with lattes at the press of a call button and staff followed through on everything they promised. It was quite a contrast to an NHS stay I'd had with the same condition a month earlier. Fantastic and thank you.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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1 2 3 4 5
Written by a private patient
20th July 2021


My experience of a day surgical procedure at the BMI Alexandra Hospital was excellent in all aspects, from initial entry through to exit. The nurses, surgical team and support staff were all friendly, communicative and helpful whilst being discreet. Thank you.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Information
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Cleanliness
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1 2 3 4 5
Written by a private patient
1st July 2021


All the staff during my surgical procedure at the Alexandra were fantastic. The porters, nurses and anaesthetist I met with before my operation really friendly and put me at ease. This was my first ever time in a hospital so I was rather nervous, but everyone was lovely and I felt that I was in very safe hands. I was checked on plenty of times before and after my operation and I was kept updated at each step before I went to theatre. The nurses were great after my operation, nothing was too much trouble and the food was lovely! My room was quiet, spotless and the bed was very comfortable. Overall, I would have no hesitation in recommending the Alexandrea to anyone.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
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Safe
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1 2 3 4 5
Written by a private patient
1st July 2021


A great hospital that, no doubt, has been inundated since the pandemic began. Thank you for being a support.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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1 2 3 4 5
Written by a private patient
24th June 2021


Excellent in every respect

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Staff
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1 2 3 4 5
Written by a NHS patient
24th June 2021


I had a hip replacement done on 25th February 2021.I would like to recommend this hospital ,the care and attention I received from the moment I checked in until my discharge was of the highest standard.I would like to extend my greatest thanks to Mr Naim,my orthopaedic Consultant and all his fantastic team for giving me my life back.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
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Written by a private patient
14th June 2021


I visited the hospital three times - twice for consultations and once for my day-case operation. At all times the staff were fantastic, attentive and courteous. I'd happily return to this hospital if the need arises.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Cleanliness
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Written by a NHS patient
8th June 2021


Whilst my consultant was outstanding, my experience on Stafford ward was not good at all. I was mostly ignored by staff, given half pieces of information or nothing at all. I felt that the NHS stamped on my file might have reduced the priority I was given at every level. On admission, I asked when I might be going down. I was told they would come back and tell me once the list was up. That person never returned. Someone else popped in saying they were coming in a minute to admit me. that person never returned. I waited four hours before someone finally came to get me. Had I been nervous, the wait would have been excruciating, no-one checked me at all. Any member of staff I did see, with the exception of my consultant, simply sat completing forms. I had no conversation except with the porter who showed me to my room first thing. I even had to find my own way out of the rabbit warren of corridors at the end on my own, feeling a little wobbly as it was my first time on my feet since the op.

Recommend
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Dignity/Respect
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Involvement
1 2 3 4 5
Information
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Written by a NHS patient
2nd June 2021


Excellent medical care throughout my stay

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Written by a private patient
11th May 2021


Great experience overall. I felt that Dr Bhalla had listened to all my problems and answered all my questions. I can highly recommend Dr Bhalla, as you feel in safe, professional hands.

Recommend
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Involvement
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Information
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