BMI The Alexandra Hospital
Written by a private patient
13th September 2021
The moment I was passed onto Mr Gnanalingham I knew patients came first. Vaani, Mr Gnanalingham's PA contacted me to try and re arrange my appointment to help me to be seen sooner, at time that suited us both.
I had my consultation and was referred for an MRI, I explained I suffer with claustrophobia and we discussed the option of an open scanner; this made the experience for me much less 'scary'.
Thankfully, my condition isn't anything urgent but throughout the process Mr Gnanalingham has been understanding, patient and friendly. Vaani, Mr Gnanalingham's PA has been lovely, very prompt and always professional, whilst also maintaining a friendly approach. I now wouldn't look to see anyone else.