Mill Lane, Cheadle, Cheshire, England, SK8 2PX
This was the first time I have been treated at The Alexandra. Nursing staff on both day and night shifts were friendly, attentive and very helpful. They explained everything fully ie examinations, treatment, discharge etc. Food was plentiful. No complaints. I was very well looked after.
My room was fairly clean but the bathroom floor was dirty and there was a dead earwig in the corner. The nursing aids and staff did not respond promptly to my calls and were rude and inattentive. I was told by one member of staff that the management had been making too many cuts and they felt overworked and stretched and that it was affecting the quality of care they could provide and this was certainly my patient experience. I will not be going back.