bmi-mount-alvernia-hospital

BMI Mount Alvernia Hospital

Harvey Road, Guildford, Surrey, England, GU1 3LX
 
1 2 3 4 5 22 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a private patient
1st June 2021


I attended the physiotherapist after being referred by a consultant at the hospital. The consultant was thorough in in diagnosis and physio professional. I was given a fantastic recovery program and the physio educated me throughout each visit how to do the exercises, the reason behind them and the muscles related to each exercise so I could recognise what areas needed help. This going forward so I can recognise in the future areas that need addressing. Excellent and lovely people. Would recommend them.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
23rd April 2021


Mount Alvernia is a wonderful place. The staff are amazing, happy and helpful.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
27th March 2021


I attended Mount Alvernia Hospital today (Saturday 27 March) for an Endoscopy. The procedure was carried out very professionally by Mr Abbassi and his team and the staff on the ambulatory ward were all very kind and helpful. An excellent experience all round. James Strawson

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a private patient
17th February 2021


There were some caring nurses in oncology but not a good experience overall. The hospital admin were disorganised. Reading reviews elsewhere I see others had similar issues. Unfortunately had to deal with a disrespectful, pretty incompetent private secretary. The oncologist was insensitive to say the least. Constant poor and inaccurate communications from both the oncologist and private secretary were draining. Certainly not what you need when dealing with a cancer diagnosis. Would not recommend or trust this private hospital.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a private patient
10th February 2021


The nursing staff during the day and at night were absolutely wonderful, as were the other essential workers/support staff. I would choose this hospital again if I needed another surgery!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
20th November 2020


Service excellent. Had Knee surgery within 4 days of seeing surgeon. As someone who was self funding Gina was extremely helpful about explained everything to me . Even came to see me after the operation.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
15th August 2020


Appalling service Sent to the wrong area to wait Left waiting for 15 minutes Lack of communication Lack of empathy Rushed consultation

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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Resources

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