BMI Fernbrae Hospital

329 Perth Road, Dundee, Scotland, DD2 1LJ

 

Recent Reviews

 
Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
21st June 2017
Written by a patient

Fernbrae Hospital was staffed with pleasant and helpful people at the desk. The place was clean and well-run. I was treated once again very well and with respect and dignity. I had been an outpatient there a few years ago and on both occasions, I was most pleased with my treatment at Fernbrae. I would recommend this private hospital if a person felt they were not experiencing satisfactory treatment on the NHS.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
7th April 2017
Written by a patient

One constructive suggestion how I feel the customer service could be improved would be to have someone to answer the appointments/ patients assistance line. This seemed to go to answerphone on every occasion when I needed to contact the appointments office. The staff were pleasant and did follow-up the answerphone messages, but sometimes not as prompt as it could have been.

Recommend
1 2 3 4 5

Dignity/Respect
1 2 3 4 5

Involvement
1 2 3 4 5

Information
1 2 3 4 5

Cleanliness
1 2 3 4 5

Staff
1 2 3 4 5
3rd April 2017
Written by a patient

I was very happy with the excellent service, care and attention I received with visiting BMI Fernbrae.


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