Claverton Down Road, Combe Down, Bath, England, BA2 7BR
Nothing but great things to say about BMI Bath Clinic and it’s staff both medical and non-medical. Treated in a timely and professional manner at every stage and the Patient Liaison Officer is always available to discuss any stage of your treatment journey. Can’t fault any aspect of the experience.
BMI Bath Clinic is a mix of old and new buildings and yet does not suffer from it. I felt at ease as soon as I went in and found the staff to be pleasant and respectful. I only had a very minor medical treatment there but was happy with the way I was looked after.
Disappointed, and I certainly would not book the BMI Bath Clinic again. Had to wait 3 weeks for a one-off consultation yet 5 days before my appointment I received a phone call telling me I had not been sent patient information. Could I provide my email address? Oh, we already have it. Not much point as I never did receive the elusive "patient information" I was asked to email medical information, which I did within the hour. No confirmation of receipt. The Bath Clinic staff have obviously never heard of the concept of ventilation, as in fresh air. I arrived on the hottest day of the year so far and was left waiting, and waiting, on a small landing, no air conditioning, no ceiling fans, one small window open high above me. I was so hot I began to feel ill. Medical consultation adequate, just. The car park was attractive and easily accessible which is about the most positive thing I can say. Certainly a very poor experience compared to other hospitals. I would not book again, nor recommend the BMI Bath Clinic.
I had a totally satisfactory experience in chosing the Bath Clinic and Mr Comaish and his staff for my operation and would have no hesitation in recommending the Clinic for this procedure.