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Written by a patient
24th August 2020


The hospital do not have any sense of responsibility. I got a referral letter for cardiology department to arrange urgent appointment for heart failure clinic in early June. No one respond for me. Recently I received a letter for appointment in 14/9/2020 despite it was an urgent referral. Also in 21/09/2020 urology department called me as I got 3-4episodes of diffuse blood in urine with no pain or fever. They told me that somebody is going to call me in 24/08/2020 at 1100am to discuss my condition. No body has called me till now today 24/08/2020. I am a consultant doctor worked with them before for 5 years and they treating me like that what about other ordinary patients what they will do. Really completely unhappy about their quality of care given for me.

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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