Birmingham Heartlands Hospital
Written by a NHS patient
23rd September 2021
I went in with arm pain, staff were rude, especially the A&E reception with scarf on kept rolling her eyes everytime I spoke, the black lady who assessed me was worst of them she did not have any care towards patients and wouldn't let me speak at all , they have no duty of care towards their patient.
Kept sending me backwards and forwards to emergency a&e and minor a&e.
The service is appalling wouldn't recommend anyone to go there