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Written by a patient
11th September 2020


Having had a heart attack as we went into lock down, it was quite daunting not knowing what to expect. With a family history of heart disease at no time did I ever expect to go through a heart attack so young. Living in Havering I did not expect to be taken to Basildon for my heart attack, and never been to this hospital before I didn’t know what to expect However the cardiac treatment I received in the Cardio Thoracic clinic was unbelievable. The staff were brilliant and informative, and they wasted no time getting me sorted with a stent. From the nursing staff to the consultants everything was done in a professional caring manner. The after care on the ward again was brilliant, everything was explained to me what had happened and going forward post heart attack. I have had cardiac rehab sessions with my cardiac rehab nurse Zoe over the phone for a period of time, and the sessions have been so informative and helpful. I have had the opportunity to ask questions regarding my heart attack, ask about the drugs, and my pending Cardiac MRI next month. Even down to taking about my own personal rehab of exercise and diet. It’s been such a great opportunity to have this by telephone . All this information has been very reassuring knowing that I am in the right place for my treatment and care. I could not ask for better care from this hospital. Thankyou Basildon CTC for your care and professionalism in every aspect

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff